Terms and Conditions

Welcome to Petofast.com. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Definitions

“Website” refers to www.petofast.com
“We”, “Us”, “Our” refers to Petofast
“User”, “You”, “Customer” refers to anyone accessing or using the website
“Products” refers to pet food, pet accessories, and related items sold on the website

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a legal guardian

3. Use of Website

You agree not to:

Use the website for unlawful purposes
Attempt to hack, disrupt, or damage the website
Upload false, misleading, or harmful content
Violate any applicable laws or regulations

We reserve the right to restrict or terminate access if misuse is detected.

4. Product Information

We strive to display accurate product descriptions, images, and prices.
Colors and packaging may vary slightly from images shown.
Petofast does not guarantee that all product information is error-free.

5. Pricing & Payment

All prices are listed in INR and are subject to change without notice.
Payments must be made through authorized payment gateways.
We are not responsible for payment gateway failures or delays.

6. Orders & Acceptance

Order confirmation does not guarantee order acceptance.
We reserve the right to cancel or limit orders due to stock unavailability, pricing errors, or suspected fraud.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors.
Petofast is not liable for delays caused by courier services or force majeure events.

8. Returns & Refunds

Returns are accepted only if products are damaged, defective, or incorrect.
Requests must be raised same day of delivery.
Refunds will be processed after inspection and approval.

(Refer to our Return & Refund Policy for details.)

9. User Accounts

You are responsible for maintaining the confidentiality of your account credentials.
Any activity under your account is your responsibility.

10. Intellectual Property

All content on this website, including logos, text, images, and designs, is the property of Petofast and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

11. Limitation of Liability

Petofast shall not be liable for:

Indirect, incidental, or consequential damages
Loss caused by misuse of products
Allergic reactions or health issues related to pet products

Always consult a veterinarian before using new pet products.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

13. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your data.

14. Modifications

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.

16. Contact Information

For any questions or concerns regarding these Terms, contact us at:

📧 Email: support@petofast.com
🌐 Website: www.petofast.com